Last Updated: May 16, 2014
We collect personally identifiable information we receive through your use of the Sites (i) when you indicate your intention to donate a vehicle, (ii) when you “opt in” for certain services or features of the Sites, (iii) when you click on certain types of Facebook, Twitter or other social media “plug-ins” on the Sites and (v) automatically as further described below.
We receive the automatic and passive data (both personally identifiable and otherwise) from the computer, mobile phone or other device you use to access the Sites and when you interact with the Sites. In this regard, the Sites use common automated information gathering tools such as logs files that record page activity, including a particular user’s visits to a page and how many "hits" a particular item is receiving, as well as other application activity. We may also collect information through “cookies.” Cookies are small strings of text that are sent by our Sites to your browser or device and then stored by your browser on your computer’s hard drive or device. Any link to or “advertisement” of or to a Charity or Sponsor may also contain cookies sent by or on behalf of the Charity or Sponsor (known as “third party cookies”). Most web browsers automatically accept cookies, but it is possible to change your browser setup so that it warns you each time a cookie is being sent, blocks third party cookies or blocks or rejects all cookies. However, rejecting cookies may prevent you from taking advantage of certain portions of the Sites. Similarly, the Company may use small bits of code called “one-pixel gifs,” “clear gifs,” or “web beacons” embedded in the Sites to gather certain information.
Via the Sites, the Company collects from you: (i) certain non-personal technical and other information and (ii) certain personally identifiable information.
Passive Visitors to the Sites –In general, if you visit the Sites without indicating a desire to donate a vehicle, you will be using the Sites anonymously; no personally identifiable information is collected. However, if you click on certain social “plug-ins” on the Sites (such as “Likc Us” for Facebook or “Follow” for Twitter), those actions may be associated with, and we may be able to obtain access to, your basic information on those social media sites (for example, as to Facebook, your name, email, gender, birthday, current city and profile picture), notwithstanding that you have not entered personally identifiable information through a particular Site. In addition, we will collect certain the non-personally identifiable information from all Site visitors, as noted in “All Users” paragraph below.
Visitors Indicating a Desire to Donate a Vehicle – When you indicate a desire to donate a vehicle, you will be required to provide us with some or all of the following donation-related information: full name, address, phone numbers, e-mail address and vehicle information.
Depending on how you use the Sites, we may also collect the following personally identifiable additional information and data:
All Users – Regardless of whether you indicate a desire to donate a vehicle, when you visit the Sites various types of information are collected automatically and passively through cookies, log files and other tools as noted above under the caption “How Do We Collect Information From You,” including your IP address (a number assigned to your computer when you use the Internet), the name of the web page from which you entered a Site, type of browser or operating system you are using, the name of your Internet service provider, broad demographic data, data relating to malfunctions or problems occurring when you use your computer with the Sites and your activity while using the Sites. If you have provided certain personally identifiable information through a Site (such as name, address of other personally identifiable information), a code in a cookie file can enable the Sites to label use as a particular user.
Tracking: We do not engage in the collection of personally identifiable information about your online activities over time and across third party websites or online services. Accordingly, we do not currently process or comply with any web browser’s “do not track” signal or other mechanisms that provide consumers with the ability to exercise choice regarding the collection of personally identifiable information about such activities. However, to the extent that a link to or “advertisement” of or to a Charity or Sponsor on a Site contains third party cookies, such cookies may enable a Charity or Sponsor to collect personally identifiable information about your online activities over time and across different websites.
Our Use of Information. We collect, retain, and use the information we collect via the Sites for legitimate business purposes only. This not only allows us to provide the Sites as they exist today, but it also allows us to provide you with innovative features and services we develop in the future that use the information we receive about you in new ways. For example, we may use the information we receive about you:
Our Sharing of Information. Your trust is important to us, which is why we don't share information we receive about you with others unless we have:
We do not sell or rent your personally identifiable information to third parties for marketing purposes.
Your name, address and other contact information, along with the amount of the value of the vehicle donated will be shared with the Charity you have chosen to receive the donation. Such Charity may contact you to acknowledge that specific donation and for future donations. In addition, such information may be shared with a Site Sponsor.
The contents of your online communications, as well as other information about you which we may collect, may be accessed and disclosed (i) in response to lawful governmental requests or legal process (for example, a court order, search warrant or subpoena), (ii) in other circumstances in which we have a good faith belief that a crime has been or is being committed by you or another user or that an emergency exists that poses a threat to the safety of you or another person or (iii) when necessary either to protect our rights or property.
We strive to maintain the accuracy of any personally identifiable information that may be collected from you, and will use our commercially reasonable efforts to respond promptly to update our database when you tell us the information in our database is not accurate. In light of the limited reasons for which we collect information, the Sites do not provide you with access to “registration” information or the ability to edit this information. You may obtain from us, by e-mail, the information about you in our records and/or files. Information will be updated as soon as reasonably practicable.
When you indicate a desire to donate a vehicle, we may contact you from time to time via email with updates and other information regarding such donation or the possibility of future donations. All emails will contain links allowing you to opt-out of receiving such information.
In compliance with the Children’s Online Privacy Protection Act, 15 U.S.C. §§ 6501-06 and 16 C.F.R. §§ 312.1-312.12, the Company will not knowingly collect or solicit personal information from anyone under the age of 13. If you are under 13, please do not use any of the Sites or send any information about yourself to us, including your name, address, mobile device number, or email address. By using a Site, you represent that you are not under 13 years of age.
The Company may, in the future, sell or otherwise transfer some or all of its assets to a third party, including those related to the administration of the Sites. Your information, including personally identifiable information and technical and usage information we obtain from you directly or automatically via the Sites, may be disclosed to any potential or actual third party purchasers of such assets and/or may be among those assets transferred.
At this time, we will only accept donations of cars registered and located in the United States or Canada. However, when a user who is located outside the United States makes certain information available to the Company, it is the user who is responsible for ensuring whether such actions and the sharing of information with the Company through the Sites conforms to all local data protection laws. The Company is not responsible under the local data protection laws for information obtained through the Sites.