About background

About

We’ve been a leader in the automotive auction industry since 1982 with a live auction model and global marketplace that connects sellers’ vehicles with the buyers who need them. When we’re off the auction block, we cultivate relationships in the communities where we live and work.

Who We Are

Who We Are

We’ve been around for quite a while, and we love what we do. IAA has been a trusted partner of insurance companies, fleet and rental firms, financing companies, auto dealers and the general public since 1982. Today, our headquarters reside just outside of Chicago in Westchester, Illinois. We’ve built more than 170 corporate-owned auctions across the U.S. and Canada with plans to continue to expand and grow.

Executive Leadership

Connecting buyers with the vehicles they need is an effort that starts at the top and carries through to our entire company. These are the individuals who set the tone.

John Kett picture

John Kett

Chief Executive Officer and President

 

 

Vance Johnston picture

Vance Johnston

Chief Financial Officer

Tim O'Day picture

Tim O'Day

Chief Operating Officer

Sidney Kerley picture

Sidney Peryar

General Counsel and Secretary

Our Marketplace

IAA provides our global customer base the opportunity to buy and sell vehicles at convenience. We conduct weekly auctions in six languages (English, Spanish, French, Polish, Russian and Mandarin Chinese), live and simulcast live on the Internet. On average, over 29,000 vehicles are checked-in, inventoried, stored and set for sale each week. In 2016, IAA sold nearly 2 million vehicles to registered buyers around the globe.

Our Auction Model

With a talented team of more than 2,700+ employees, IAA is committed to providing customers with the highest level of service in the industry. Our live and live-online auctions are at the core of our business, but our capabilities extend much further. For the benefit of our customers, we continue to develop new solutions for the industry every day.

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Expand

Each year, we continue to grow beyond our domestic operations. By traveling to Central America, Mexico, West Africa and more, our international buyer marketing team is able to connect with local communities and present selling vehicles as a business opportunity. Supporting this growth is our talented Buyer Services team, which collectively speak more than dozen languages.

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Innovate

At IAA, it is critical to have the best teams in place to nurture an environment that encourages innovation, curiosity and of course – teamwork itself. Every day, we’re considering the technology that we and our customers use in day-to-day operations and exploring the ways we can further optimize those services and products. This philosophy of seeking better solutions is a vital part of our long-term planning and development.

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Prepare

When unexpected weather events hit, IAA is here to help. From blizzards to hurricanes, fires to floods, we have a catastrophe action plan in place to lend a hand before, during and after the storm. Our approach is unwavering: plan, coordinate, respond.

Market Leadership

Over the years, we've worked with organizations from nearly every corner of the automotive industry and beyond. These mutually beneficial partnerships help bring more vehicles to our auctions, expand our buyer base and aid the surrounding communities.

  • Alabama Independent Dealers Association
  • American Finance Service Association
  • American Salvage Pool Association
  • Arizona Automotive Recyclers Association
  • Arizona Independent Automobile Dealers Association
  • Association of Fundraising Professionals
  • Collision Industry Electronic Commerce Association (CIECA)
  • Carolinas Independent Automobile Dealer Association
  • Connecticut Auto Recyclers
  • Connecticut Towers Association
  • Coordinating Committee for Auto Repair
  • Empire State Towing & Recovery Association (NY)
  • Florida Auto Theft Investigation Unit
  • Florida Independent Automobile Dealers Association
  • Georgia Independent Automobile Dealers Association
  • Houston Independent Automobile Dealers Association
  • I-CAR
  • Independent Auto Dealers of Utah
  • International Automotive Remarketers Alliance
  • Louisiana Independent Auto Dealers Association
  • Massachusetts and New England Independent Auto Dealers Association (M.I.A.D.A. and N.E.I.A.D.A.)
  • Mississippi Independent Auto Dealers Association
  • NAFA Fleet Management Association
  • National Auto Body Association
  • National Automotive Finance Association
  • National Independent Automobile Dealers Association
  • New Mexico Independent Automobile Dealers Association
  • New York State Automobile Dealers, Inc.
  • NMVTIS Federal Advisory Committee
  • Northwest Credit Union Collectors Association
  • Oklahoma Independent Automobile Association
  • Oregon Independent Automobile Association
  • Pennsylvania Towing Association
  • Professional Towing & Recovery Operators of Illinois
  • Professional Wrecker Operators of Florida
  • South Dakota Claims Association
  • South Dakota Independent Auto Dealers Association
  • Southern California Auto Dealers Association
  • Tennessee Independent Auto Dealers Association
  • Texas Independent Auto Dealers Association
  • Women's Industry Network
Our Foundation

Our Foundation

At IAA, our mission statement is in our DNA. Our core values have shaped our past and will guide our future. Above all else, we are committed to providing nothing less than excellence in being the auction company of choice.

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Community

We're proud of our diverse philanthropic efforts and dedicated to giving back to the communities we’re in and beyond.

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People

Our most valuable asset is our employees. More than 2,700 strong, IAA embraces a culture of shared success and commitment.

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Customers

IAA asks the right questions, listens and acts in our customers’ best interest. It’s what differentiates us from the competition.

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Marketplace

We analyze and anticipate trends that influence the automotive auction market and connect sellers to buyers.

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News and Media Center

News and Media Center

We keep track of the industry beyond the auction lanes, monitoring global economic news, key trends and insightful data. Check back here often for the latest on IAA and the automotive auction world.
IAA Acquires DDI Technology
IAA, Inc. Announces Second Quarter Fiscal 2019 Earnings Conference Call

Press Releases

IAA Expands Inventory Capacity of Davenport Branch

October 8, 2019

IAA Opens Templeton Facility

September 26, 2019

IAA Marks New Lexington Facility with Grand Opening Event

September 19, 2019

IAA Expands Indianapolis Branch

September 12, 2019

IAA Receives Prestigious IDG’s CIO 100 Award

August 23, 2019

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Media and Resources

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Branches

Find one of our 170+ branch locations.

See the list
Contacts icon
Contacts

For media inquires, take a look at our list of contacts.

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Events

See where IAA will be next. Check out our full event schedule.

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Careers

Careers

Putting people in places where they can succeed is how we move forward as a company. For every position, we find a candidate with the right skill set to place at one of our nationwide network of branches. We also offer competitive benefits and opportunities for professional development. For more information, including current openings, visit our LinkedIn page or click below.

Opportunities at IAA

Vendors

Vendors

For your convenience, we have provided a list of vendors IAA may work with to improve customer experience. These links are for informational purposes only.

VOICE OF THE CUSTOMER

IAA’s main focus is on delivering the industry’s best experience to our customers. That’s why we are working with InMoment to develop our Voice of the Customer tool. We will use the power of the industry’s leading feedback to understand how we can build the best products and services for you. Share your experience through any of the feedback emails you receive from IAAFeedback@inmomentfeedback.com

Disclaimer: Vendors and Providers

Our website contains links to websites owned and operated by third parties. If you use these links, you leave our website. These links are provided for your information and convenience only and are not an endorsement by IAA. We have no control over the contents of any linked website and are not responsible for these websites or their content or availability. We therefore make no warranties or representations, express or implied about such linked websites, the third parties they are owned and operated by, the information contained on them or the suitability or quality of any of their products or services. If you decide to access any third party websites and make use of the information contained on them, and/or enter into any contract for the supply of goods or services from such third party, you do so entirely at your own risk. IAA accepts no liability for any damage or loss, however caused, in connection with the use of or reliance on any information, material, products or services contained on or accessed through any such linked website.

A Trusted Partner

From insurance companies and rental firms to auto dealers and parts recyclers, IAA has been a trusted partner for selling and buying vehicles since 1982. Today, our headquarters reside just outside of Chicago in Westchester, Illinois. We’ve established more than 170 corporate-owned auctions across the U.S. and Canada with plans to continue to expand and grow.

With a talented team of more than 2,700 employees, IAA is committed to providing customers with the highest level of service in the industry. We place special emphasis on nurturing strategic partnerships and transforming our product offering to be much more than a salvage auction. From our line of Total Loss Solutions products that help speed up the claim settlement process to developing a global marketplace that connects buyers to the right vehicles to leveraging our business model to turn donated vehicles into funding for charities, IAA is always innovating to provide comprehensive service solutions.

Whether you’re a vehicle buyer or seller, you’ll find the solutions you need to make the most of your auction experience. That’s why we’re the leading experts on the global vehicle marketplace.

A Trusted Partner

From insurance companies and rental firms to auto dealers and parts recyclers, IAA has been a trusted partner for selling and buying vehicles since 1982. Today, our headquarters reside just outside of Chicago in Westchester, Illinois. We’ve established more than 170 corporate-owned auctions across the U.S. and Canada with plans to continue to expand and grow.

With a talented team of more than 2,700 employees, IAA is committed to providing customers with the highest level of service in the industry. We place special emphasis on nurturing strategic partnerships and transforming our product offering to be much more than a salvage auction. From our line of Total Loss Solutions products that help speed up the claim settlement process to developing a global marketplace that connects buyers to the right vehicles to leveraging our business model to turn donated vehicles into funding for charities, IAA is always innovating to provide comprehensive service solutions.

Whether you're a vehicle buyer or seller, you'll find the solutions you need to make the most of your auction experience. That's why we're the leading experts on the global vehicle marketplace.

Our History

Since our founding nearly four decades ago, we've been driving the automotive auction industry. We facilitate the efficient selling and purchasing of vehicles from a variety of resources, including insurance carriers, rental car and fleet lease companies, dealerships and more.

 

 

 

 

Connect with Us

If you have questions or comments, we'll be happy to hear them.